Featured Stories

Winter Storm Fern wreaked havoc on our comany's three-state service territory. 

At the storm’s peak, 44,500 customers were without power. Thousands of personnel and contractors worked around the clock in icy, hazardous conditions to assess damage, make temporary repairs and complete permanent restorations.

As outdoor temperatures fall, customers may see an increase in energy usage. APCo’s Advanced Metering Infrastructure (AMI) meters provide real-time data on energy consumption, giving customers better control of their energy use.

Appalachian Power has acquired two trailer-mounted hydraulic rock-digging drills, specialized machines engineered to break and remove hard rock during pole installations and trenching. Designed to handle the region’s mountainous terrain, these units will help line crews complete reliability upgrades and outage restorations faster and with fewer delays, improving service for customers across the system.

We’re grateful for a year of partnership. From neighborhood cleanups to youth programs, our employees volunteered their time to support the places we serve. Thank you to the community members and partners who made this work possible.

We look forward to continuing to serve our communities in 2026.

We're using advanced technology to make energy management easier for customers. With 99% of customers’ homes being equipped with Advanced Metering Infrastructure (AMI) meters, nearly all customers can use tools to manage their energy use.

Appalachian Power (APCo) employees joined forces with CSX, the Kingsport Chamber of Commerce, Food City and others to distribute more than 15 tons of toys to rural Appalachian communities during the 83rd Santa Train on Nov. 22.

Appalachian Power gathered key personnel from its service areas on November 12 at its Roanoke office for a mock storm exercise, a proactive measure ahead of the impending winter storm season.

“Appalachian Power is such a great community partner,” said Kristin Margolin Anderson, vice president of marketing and philanthropy at WVU Medicine Thomas Hospitals. “They recognize the benefit of this program and what we're able to do to change lives in West Virginia. We’re just so grateful for their donation because we want to break down any barrier we can for patients so they can get this routine screening. We don't want geography to be a challenge. We don't want money to be a challenge.”

Appalachian Power employees recently assisted the Virginia Department of Wildlife Resources (DWR) with a habitat project designed to increase fish populations in Smith Mountain Lake. 

A changing economic landscape is bringing families back home. “I’ve been waiting for 29 years for something like this to happen.”