Featured Stories

As temperatures drop and heating use increases, many customers may see higher energy bills during the winter months. Appalachian Power offers energy-saving programs, bill assistance resources and flexible payment options that may help customers manage seasonal energy costs.

Remote terrain, dense forests and limited road access make power restoration in Big Rock especially tough. Find out how a long-term investment will help keep the lights on in this mountain community.

Members of the Roanoke Valley Technical Rescue Team tested their skills and readiness at Smith Mountain Dam last month during an exercise hosted by Appalachian Power's Hydro employees who work at the Smith Mountain Project.

When local organizations and employees work together, communities benefit. See how a recent water donation is helping Lifeline Church serve families across the region.

Affordable energy matters to every household and business in West Virginia.

Appalachian Power employees teamed up with Camp Dickenson and Friends of the Blue Ridge to build a new playground for the camp's youngest visitors. For volunteer Brandon Viars, who attended the camp as a child, the project was a meaningful opportunity to give back to a place that helped shape his childhood.

Appalachian Power Company employees are finding new ways to bring critical work back in-house.

Specialized machines are helping Appalachian Power crews reach difficult terrain, work more safely and complete jobs more efficiently. See how the right equipment supports faster restoration and more reliable service for customers.

A higher-than-normal electric bill left a customer searching for answers after a lightning strike impacted his home. Through teamwork, technology and one-on-one customer support, employees traced the issue to damaged HVAC equipment. Watch the video to hear the story.

At Mercers Bottom, innovation starts below ground, where more than 300 prefabricated metal pile foundations helped crews save time, move construction forward and support grid upgrades that strengthen reliable service for customers.