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Start service

Before you start, make sure you're not a current customer. Use this feature if you're an individual who is keeping service at your current residence, but you also want to start service at an additional address.

This online function is currently only available to residential customers. Business customers, please contact us.

Create new account

To start a new service account with us, please be ready to provide:

  • Your service location
  • When you want to begin service
  • Information about you and your account
  • Billing and service information
  • A security deposit

Transfer Service

Moving to your next home can be exciting and stressful at the same. Our simple transfer service makes it easier. If you’re next home is in our service territory or in one of our sister AEP company’s territories, you can quickly and easily transfer service to the new location. For your convenience, you can keep service on at both addresses while in transition.

Are you moving?

Stop Service

Turn off electricity at your address and close your account. If you’re moving, please make sure you’re moving out of our service territory before filling out the stop service form.

Close your account

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