Thank you for your patience.
The Appalachian Power Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.
You can apply for the Neighbor to Neighbor program at a local community agency.
Interested in donating? Just a few extra dollars a month can help a neighbor in need. All donations are used to assist limited-income families in Tennessee, Virginia, and West Virginia.
Sign up to donate an amount you choose from each bill. You can:
Check donations should be payable to "Appalachian Power Neighbor to Neighbor Program" and sent to:
PO Box 371496
Pittsburgh, PA 15250-7496
If you already pay your bill by mail, you can write one check and add the contribution amount to the total.
Contributions are tax deductible and those making donations will receive a receipt.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.