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Donate to Neighbor to Neighbor

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 800-956-4237.

Helping Our Neighbors

The Appalachian Power Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

Interested in donating?

Just a few extra dollars a month can help a neighbor in need. Sign up to make a monthly donation of an amount you choose on each bill. All donations are used to assist limited-income families in Tennessee, Virginia, and West Virginia.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 800-956-4237.