Meet Aepril, Your Digital Assistant
Quick answers upfront, whenever and however you connect.
Connecting with Aepril is easy
Whether you’re looking for account balance, due dates, deadline extensions, or payment arrangements, Aepril makes it happen in seconds.
How to Get Started:
- Log into your Appalachian Power account
- Tap on Aepril's picture at the bottom of the screen
- Ask Aepril a question and start chatting
Ready to give Aepril a try? Log in and get quick answers today.
Connect with Aepril
Connect to Aepril using a computer, laptop, tablet, or smartphone. Watch Aepril work for you.
Get to know your new digital assistant
Aepril doesn’t require an app. You can connect on any internet-enabled device.
Aepril is fun and fast. You’ll never wait in a queue.
Aepril will add skills as she learns more about what our customers want.