This discount program is available for qualified customers between December and April. Contact the West Virginia Department of Health and Human Resources to apply.
How the 20% discount program works:
The West Virginia Department of Health and Human Resources mails applications for the Special Reduced Residential Service Rate (20% Utility Discount Program) to qualifying customers in the month of October. This includes recipients of SSI who are at least 18 years old, recipients of WV WORKS, and recipients of SNAP benefits who are age 60 or older.
Completed applications must be signed by the payee on the bottom of the application and mailed to (do not send payments with the applications):
1 AEP Way
Hurricane, WV 25526
The discount is not effective until the electric meter is read for the month of December, and the program ends after the April meter reading. If an application is received after the December meter is read, the discount will become effective with the next meter reading.