Thank you for your patience.
A weather system with widespread high winds is passing across much of Appalachian Power’s service area, and so far has left about 57,000 Appalachian Power customers without electric service.
Select an issue to get started.
Want a real-time outage update? Log in to check your outage status or search our outage map.
We always do our best to keep the lights on for the community, but sometimes outages occur. And when they do, we’ll not only send out our crews to fix the issue immediately, but we’ll be sure to let you know when electricity might be restored. We know you depend on us for power and we take that responsibility very seriously.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.