News Releases

Appalachian Power wants customers to be aware of federal funds available to assist with energy costs. The Low Income Home Energy Assistance Program (LIHEAP) and the Low Income Energy Assistance Program (LIEAP) are federal grants that can help income-eligible customers reduce their electric bills at select times throughout the year.

Customers depend on Appalachian Power and Wheeling Power (the Companies) to deliver the energy needed to power their lives. The Companies’ rate review application, filed today with the West Virginia Public Service Commission (PSC), would provide resources necessary to enhance reliability, support upgrades to their generation plants and promote economic growth.

The Edison Electric Institute (EEI) has awarded AEP/Appalachian Power its prestigious Emergency Response Award. Presented to EEI member companies twice a year, the Emergency Response Award recognizes recovery and assistance efforts by electric companies following service disruptions caused by extreme weather or other natural events.

With temperatures expected to reach the low to mid-90s over the next week, Appalachian Power is closely monitoring its policy on scheduled customer outages to ensure the safety of its customers and employees.

Kingsport Service Center employees recently made a significant impact in the community by spending time at Bays Mountain Park & Planetarium for the United Way of Greater Kingsport's annual Day of Caring.

With temperatures expected in the upper 80’s and 90’s this week, Appalachian Power has canceled some operational activities to ensure the safety of its customers and employees.

Extreme temperatures are expected across Appalachian Power's service territory this weekend and into next week. During this period of hot weather, air conditioners may be working hard to keep homes comfortable, which increases energy use and electric bills.

The American Electric Power Foundation (AEP Foundation), at the recommendation of Appalachian Power, awarded a $25,000 grant to Comfort Cases, an international 501 (c)(3) non-profit organization dedicated to providing hope and dignity to youth in foster care.

Today, leaders from Appalachian Power and the Education Alliance observed the capstone presentations of students at Wayne High School in Wayne County. For their senior English class capstone projects, students learned about various careers in the energy sector and shared their reports with company leaders during today’s presentations. 

Weather permitting, Appalachian Power will begin an aerial maintenance program this week. This program is necessary for maintaining the rights-of-way for some power lines in West Virginia, and it will be executed by applying herbicides via helicopter.