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Report Power Theft
Outages & Problems / Report Power Theft

Energy Theft Dangerous and Illegal Stealing electricity is a serious safety concern for the public, for utility company employees and for government agencies. It is illegal. It raises the cost of electricity for all customers. And, it can lead to serious injury or death from electrical shock, fires and explosions.

Facts About Energy Theft

Electricity theft includes diverting electric current and tampering with electric meters, which measure a customer’s electrical usage. Here’s what you should know:
  • Anyone trying to cause a meter to stop, under-register or be bypassed is stealing electricity.
  • Our meters are capable of reporting meter-tampering to the utility.
  • Appalachian Power employees are trained on how to monitor and identify all signs (and types) of meter tampering.
  • We receive and investigate tips we receive from the public on possible electricity theft.

Reporting Theft

You can report electricity theft:

  • By Completing the form below
  • By calling Customer Service (800) 672-2231 (available 24/7)

Your Information
If you would like us to follow up with you, please enter your contact information. Providing this information is totally optional.
Your Name:
Your Phone Number:
Example: 123-456-7890
Best Time to Contact You:
E-mail Address:
Example: name@company.com
Suspected Theft Information
Please provide us with enough information to help us investigate the suspected theft. At a minimum, we need (1) the street address or directions to the location and (2) the zip code.
Name of Suspect:
Street Address:
Street address (no P.O. Boxes)
Street Address 2:
Apt, suite, building, unit, etc.
ZIP Code:
Example: 12345
Description of Suspected Theft:
Driving Directions:
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