Thank you for your patience.
Looking for an easier way to manage your account? Look no further—download our mobile app today. Securely login once and have the app remember you each time you come back. Want more security? Enable Touch/Face ID. You can view and pay your bill, report an outage, check outage status, manage your accounts, enroll in paperless billing and more!
* Logging into the AppalachianPower.com app requires an active account that is registered online at AppalachianPower.com.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.