With APCO alerts, you can receive email and text messages that alert you of important information about your account and service, including:
- Power is out – or restored – at your address
- Estimated restoration time updates
- Billing and payment alerts
Please Note: Appalachian Power does not charge customers for this notification. Message and data rates may apply.
Additional Email Addresses & Phone Numbers
If you want more than one email address or phone number, just register another User ID for your electric account. Our system lets you create multiple User IDs for each electric account, and each User ID can have a different email address or mobile phone number.