News Releases

See also: AEP corporate news releases

  • 12/24/2009
    Employees for Appalachian Power, as well as outside contractors and personnel from other AEP operating companies will continue to work on power restoration through Christmas Eve, Christmas Day and the weekend.
  • 12/21/2009
    Power restoration is under way for 130,000 Appalachian Power customers who remain without power today in parts of the company’s Virginia, Tennessee and West Virginia service area.
  • 12/18/2009
    CHARLESTON, W.Va., December 18, 2009 – Appalachian Power is encouraging its customers to be prepared for an extended power outage if wet heavy snow blankets the area this weekend as is predicted.
  • 12/17/2009
     
    Roanoke, Va., December 17, 2009 – In recent weeks, local law enforcement in several communities in Virginia and Appalachian Power security officials have received reports of people impersonating company employees to steal valuables or collect cash under false pretenses.
  • 12/16/2009
    For the next 30 years, Appalachian Power will continue to operate the Smith Mountain Pumped Storage Project. The opportunity to do so came yesterday in an order issued and license granted by the Federal Energy Regulatory Commission.
  • 12/11/2009
    ROANOKE, Va., December 11, 2009 – Electric service for Appalachian Power’s Virginia customers will be billed at higher rates beginning with service provided on and after December 12. The change in rates consists of two items. The majority of the increase will be collected on an interim basis and is subject to refund should the Virginia State Corporation Commission (SCC) ultimately approve a base rate increase amount that is lower than the $154 million annual revenue increase that company proposed in its current base rate request filed July 15. The remainder of the rate change reflects the Commission’s approval of an increase in transmission costs.
  • 12/8/2009
    The tradition of holiday decorating is considered a fun and festive way to celebrate the season, and if you follow a little advice from Appalachian Power, choosing the right lights to deck the halls can save you money on your power bill.  
  • 12/8/2009
    The tradition of holiday decorating is a fun and festive way to celebrate the season and, by following a little advice from Appalachian Power, choosing the right lights to deck the halls can save money on Virginia customers´power bills.  
  • 11/13/2009
    Kingsport, Tenn., November 13, 2009 – Kingsport Power, doing business in Tennessee as AEP Appalachian Power, today made a filing with Tennessee regulators under its existing tariff to pass through to retail customers an increase in purchased power costs. The company is requesting to implement an overall increase of about 5.5 percent in electric rates effective January 1.

  • 11/13/2009
    The high water levels at Smith Mountain Project reservoirs have peaked and are now dropping following days of increased inflow from rain-swollen tributaries.  A high water level of 796.93 feet above sea level was recorded this morning at Smith Mountain Lake. The normal full pond level at Smith Mountain Lake is 795 feet.
  • 11/12/2009
    The water at Smith Mountain Lake continues to rise above normal levels today as a result of increased inflow from rain-swollen tributaries.   The full pond level was also exceeded in the reservoir at Leesville due to rising inflow resulting from rainstorms in the region. The normal full pond level at Smith Mountain Lake is 795 feet above sea level as measured at the dam. It is estimated to reach about 798 feet sometime this evening based on predictions of continued high inflow from the Roanoke and Blackwater Rivers.
  • 11/12/2009
    The normal water level at Smith Mountain Lake has exceeded full pond and the reservoir at Leesville is also full due to heavier than expected and continuing inflow resulting from rainstorms in the region.  
                After consultation with the National Weather Service and The U.S. Army Corps of Engineers, Appalachian Power is increasing the discharge of water from the Leesville Dam into the Staunton River in an effort to create more storage volume in the lower project reservoir.

  • 11/12/2009
    As energy costs continue to rise at a time when many household budgets are not, Appalachian Power announces a new partnership with Dollar Energy Fund, a non-profit hardship fund. The partnership is focused on helping low-income families in Virginia by improving contributions and distribution of funds that help pay electric bills. AEP stockholders and Appalachian Power are contributing $500,000 to the Virginia fund.
  • 11/12/2009
    As energy costs continue to rise at a time when many household budgets are not, AEP Appalachian Power announces a new partnership with Dollar Energy Fund, a non-profit hardship fund. The partnership is focused on helping low-income families in Tennessee by improving contributions and distribution of funds that help pay electric bills. AEP stockholders are contributing $25,000 to the Tennessee fund.
  • 11/2/2009
    The Steering Committee established to assist the review of the Shoreline Management Plan (SMP) for the Smith Mountain Pumped Storage Project will hold a public meeting on Tuesday, November 10, 2009 at Trinity Ecumenical Parish in Moneta from 5:30 to 8 p.m. The meeting is open to all area residents, businesses and recreational users of Appalachian Power´s  Smith Mountain and Leesville reservoirs.

  • 10/1/2009
    The order issued late yesterday by the Public Service Commission (PSC) of West Virginia means Appalachian Power and Wheeling Power residential customers will see an increase in their electric bills of about 26 cents a day. 
  • 8/19/2009
    Recreational and commercial users on Virginia´s Staunton River below Leesville Dam are urged to be aware of water levels and flow August 27 and 28. Appalachian Power will modify its normal release of water from the Smith Mountain Project’s lower dam into the river as part of regulatory compliance requirements.

  • 8/17/2009
    Appalachian Power has launched a new version of its Website, AppalachianPower.Com. The site has been redesigned and restructured based on feedback from customers about what works best for them.
  • 7/15/2009
    Appalachian Power President and COO Dana Waldo today announced that the company and its stockholders will dramatically increase their contributions from $210,000 to $1,025,000 this year to help low-income customers pay their electric bills.
  • 7/15/2009
    Appalachian Power, a subsidiary of American Electric Power (NYSE: AEP) today filed requests for increased rates with the Virginia State Corporation Commission (SCC).
  • 6/30/2009
    In a  response filed with the Virginia State Corporation Commission (SCC), Appalachian Power agreed that programs can be put into place that could reduce energy consumption in the Commonwealth. The filing was required of the state’s largest electric utilities as part of legislation adopted by the 2009 General Assembly seeking  how best to develop energy efficiency or demand reduction programs to slow or reverse the growth of energy consumption in Virginia.
  • 6/26/2009
    Higher electric consumption and the associated higher bills can sometimes throw a family budget out of whack. Customers can more easily manage their budget by signing up for Appalachian Power’s Average Monthly Payment (AMP) plan.
  • 5/15/2009
    ROANOKE, Va., May 15, 2009 – Appalachian Power, a subsidiary of American Electric Power (NYSE: AEP), today filed two rate increase requests with the Virginia State Corporation Commission (SCC) seeking to recover the cost of fuel and investments in equipment to meet environmental compliance requirements and improve service reliability.
    Recognizing the current economic situation, the company is proposing steps to reduce the overall increase for customers. If Appalachian’s recommendations, including mitigation measures in the fuel case, are approved, the cumulative effect of both requests would be approximately a 16 percent increase in overall rates implemented in two steps by January.   Average residential rates would increase closer to 13 percent.
  • 5/9/2009
    Storms with heavy rains left nearly 10,000 Appalachian Power customers in southern West Virginia without electric service today. In some areas, high water from the storms is now hampering line workers’ efforts to access damaged facilities and restore power.
  • 4/21/2009
    Appalachian Power has modified its normal release of water from the Smith Mountain Project Leesville Dam into the Staunton River. Adjusted water releases are designed to enhance striped bass spawning downstream.  The modification may last as long as 45 days depending on needs projected by the Virginia Department of Game and Inland Fisheries (VDGIF).
  • 4/17/2009
    CHARLESTON, W.Va., April 17, 2009 – Beginning on or about July 1, Appalachian Power, a unit of American Electric Power (NYSE: AEP), will maintain the rights of way for some power lines in West Virginia by applying herbicides by helicopter.
  • 4/6/2009
    Appalachian Power and Wheeling Power, both subsidiaries of American Electric Power (AEP), today requested that the Public Service Commission of West Virginia implement an interim rate increase while the Commission is considering the company’s previously filed request for increased rates.
  • 3/6/2009
    Appalachian Power and Wheeling Power, both subsidiaries of American Electric Power (AEP), announced today they will file a petition with the Public Service Commission (PSC) of West Virginia on Monday seeking recovery of $442 million in fuel, purchased power and environmental compliance project expenses. This regular annual filing is a pass-through of fuel and purchased power costs that includes no profit for the company.
  • 3/6/2009
    An environmental control construction project at Appalachian Power’s John E. Amos Plant will reach a major milestone next week when the plant’s Unit 3 scrubber begins operation. AEP is investing more than $1 billion to install scrubbers on all three generating units at the Amos Plant. The scrubbers, also known as flue gas desulfurization units, will reduce sulfur dioxide (SO2) emissions by as much as 98 percent.
  • 3/4/2009
    Charleston, W.Va., March 4, 2009 – As of 9 a.m., Appalachian Power reports that the transmission system serving the Virginias and eastern Kentucky is stable, thanks in part to customer response to the appeal for conservation.
  • 3/3/2009
    Charleston, W.Va., March 3, 2009 – Recent winter storms damaged two key electric transmission lines serving Appalachian Power customers in Virginia and southern West Virginia and Kentucky Power customers in eastern Kentucky. The loss of these facilities combined with extremely cold temperatures expected in the area in the morning could create a widespread electric problem, especially between 6 and 9 a.m. when electric demands are typically at their highest.
  • 2/18/2009
    For many of Appalachian Power’s customers, high-efficiency electric heat pumps are a good heating and cooling choice. They save energy and help keep heating and cooling costs low. However, while working with customers whose electric consumption and bills have increased significantly, Appalachian Power customer services representatives are increasingly reporting heat pumps working improperly as a contributing factor in the higher usage and bills. 
  • 2/6/2009
    Charleston, W.Va., February 6, 2009 – JD Power and Associates’ 2009 Electric Utility Business Customer Satisfaction Study today named Appalachian Power the third highest ranking utility in the eastern United States for customer satisfaction among business customers. A total of 24 companies appeared in the east region ranking.
  • 1/29/2009
    Roanoke, Va., January 29, 2009 – For more than 40 percent of Appalachian Power’s Virginia customers, high-efficiency electric heat pumps are a good heating and cooling choice. They save energy and help keep heating and cooling costs low. However, while answering customers questions about bills, Appalachian Power customer services representatives increasingly report they are seeing heat pumps not working properly and customers doubling or tripling their electric consumption and in turn their electric bills.  
  • 1/27/2009
    Refunds resulting from resolution of the company’s recent general rate increase have been credited to Virginia customer accounts by Appalachian Power. The company estimates that individual residential customer refunds will average about $4.00.
  • 1/16/2009
    Appalachian Power customers and AEP Appalachian Power customers in Kingsport, Tenn., set an unofficial all-time peak demand of 8,293 megawatts (MW) at 8 a.m. today. Temperatures in the single digits across much of the company’s service area helped push electricity consumption past the previous record of 8,132 MW, set Feb. 6, 2007.
  • 1/15/2009
    Appalachian Power is offering Virginia retail customers an opportunity to support the renewable generation of energy by voluntarily participating in a new green pricing option. Virginia customers can now purchase blocks of green energy at a cost of $1.50 per block.
     
     
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This policy was last revised on December 13, 2017.

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