Ohio and Marshall County Customer Information
AEP’s Ohio and Marshall county service area in West Virginia is managed by Appalachian Power. Online customer service functions and information provided at AppalachianPower.com or any of the Appalachian Power social media sites apply to our Northern Panhandle customers as well.
Northern Panhandle employees are based in Wheeling.
For Customer Service, please see the My Account section of this website, send us an email, or call us at 1-800-852-6942.