News Releases

See also: AEP corporate news releases

  • 12/18/2008
    Kingsport Power, doing business in Tennessee as AEP Appalachian Power, has received approval to pass through to retail customers increases in purchased power costs. It plans to have new prices in place January 1, 2009. A Kingsport residential customer using 1000 kilowatt-hours in a month will see a bill go from about $62.68 to approximately $76.62.
  • 12/12/2008
    Roanoke, Va., December 12, 2008 – Just before winter officially begins, Appalachian Power announced that the company and its stockholders are doubling contributions to heating assistance programs in West Virginia, Virginia and Tennessee, providing $210,000 to help low-income customers pay winter heating bills.
  • 12/10/2008
    Appalachian Power has implemented new base rates for its Virginia retail customers as approved by the Virginia State Corporation Commission (SCC).  The revised rates are to be applied to customer bills beginning with those dated Dec 10.
  • 12/5/2008
    Charleston, W.Va., December 5, 2008 – If you want your home to look bright and cheery for the holiday season, but don’t want to pay a lot to do it maybe you should consider upgrading your old holiday lighting set. Appalachian Power customers can recognize significant savings by switching to energy efficient decorative lighting.
  • 12/3/2008
    For more than 25 yea­­rs Appalachian Power has encouraged customers to donate funds toward the electric heating bills of people in need. This year the company is stepping up its efforts by partnering with the West Virginia Utility Assistance Program, an initiative of Dollar Energy Fund, Inc., and doubling the amount contributed to the program by stockholders.
  • 11/17/2008
    On West Virginia’s Read to Me Day, Nov. 20, AEP and Appalachian Power employees will tell more than 13,000 students the story of how the Golden Delicious apple was discovered in West Virginia. A corps of 175 employee volunteers will fan out across the company’s West Virginia service area to read the book Golden Delicious: A Cinderella Apple Story to elementary school students. At each of the 275 elementary schools, employees will read to students in two or more classrooms, then donate the book to the school’s library.
  • 11/14/2008
    Charleston, W.Va., November 14, 2008 – Residential customers across Appalachian Power’s Virginia and West Virginia service territory are turning to lighting with improved efficiency faster than the company expected. A recent company survey reveals that more than 62 percent of customers are using energy efficient lighting in their homes. The company sees the same trend across the American Electric Power (NYSE:AEP) 11-state service territory.
  • 10/30/2008
    Roanoke, Va., October 30, 2008 – For the 25th consecutive year Appalachian Power is encouraging customers to contribute toward paying the electric heating bills for people in need through the Neighbor-to-Neighbor program.  This year the company will contribute at least $55,000 toward the program in the company’s Virginia and Tennessee service area.
               
                                                   
  • 10/28/2008
    Appalachian Power today implemented an interim increase in the base rates for its Virginia retail customers.  The revised rates are prorated and will apply to customer purchases of electricity beginning today.
  • 10/17/2008
    Potomac-Appalachian Transmission Highline, LLC, a joint venture of American Electric Power (NYSE: AEP) and Allegheny Energy (NYSE: AYE), said today that PJM Interconnection announced a reconfiguration of PATH, a proposed high-voltage transmission line project.
  • 10/13/2008
    Appalachian Power will lower the water level of its Claytor Lake hydroelectric facility in Pulaski County by five feet below full pond for two weeks in November to allow shoreline maintenance and cleanup. The lake will begin refilling November 22. The annual “drawdown” of the reservoir will allow area residents and volunteers an opportunity for dock and other property repair.

  • 10/10/2008
    Today Appalachian Power filed with the Virginia State Corporation Commission (SCC) a request to build a $16 million electric transmission reinforcement project in the City of Roanoke and the Town of Vinton. The project is critical to the company’s ability to serve the growing electric demands in central and western Virginia.
  • 9/19/2008
      Appalachian Power and Wheeling Power are now offering West Virginia customers the opportunity to support the generation of renewable energy by voluntarily participating in a new green pricing option.
  • 9/15/2008
    Line workers and tree-trimming crews from across Appalachian Power’s service area are headed to Ohio to assist with service restoration after tropical storm-force winds ripped across the state Sunday, leaving more than a half-million AEP customers without electric service. Nearly 600 workers – a mix of company employees and line and tree-trimming contractors – will join the effort beginning today.
  • 8/18/2008
    ROANOKE, Va., August 18, 2008 – Today Appalachian Power filed with the Virginia State Corporation Commission (SCC) a request to build an electric transmission reinforcement project in the Dixie Caverns and Poor Mountain area to serve the growing electric demands in central and western Virginia. The company introduced the Matt Funk Transmission Reinforcement Project in April and identified a preferred route for the 138 kilovolt (kV) facilities in late summer following several weeks of public input.
  • 8/14/2008
    A dramatically lower inflow into the Smith Mountain hydroelectric project has caused further changes in the amount of water being released downstream by Appalachian Power. The company will now provide a minimum discharge of approximately 480 cfs from Leesville Dam. The increased weekend flow of 650 cfs will occur only between 8 a.m. and 8:00 p.m. on Saturdays measured at Long Island, Va.
  • 7/30/2008
    Appalachian Power has received authorization from the Virginia Department of Environmental Quality (DEQ) and put into place a variance of minimum flow requirements from the Smith Mountain hydroelectric project to help raise lake levels at the facility while maintaining adequate downstream  river flow.
  • 7/30/2008
    Charleston, W.Va., July 30, 2008 – Appalachian Power has named Jeffery D. LaFleur and Aaron M. Sink to new positions within the company.
  • 7/18/2008
    Appalachian Power, a subsidiary of American Electric Power, made a filing at the Virginia State Corporation Commission seeking an increase in the fuel factor component of its Virginia customer bills. The proposal reflects dramatic increases in the costs of coal leading to higher costs to fuel the company’s power plants.
  • 7/14/2008
    Appalachian Power has announced two changes in its external affairs staffing for Virginia operations according to Vice-President Dan Carson.
  • 7/2/2008
    Appalachian Power has asked the Virginia State Corporation Commission (SCC) for permission to offer its Virginia customers voluntary pricing options to use and support renewable energy.
  • 6/26/2008
    The Public Service Commission (PSC) of West Virginia today issued an order approving a joint stipulation and settlement agreement applicable to Appalachian Power and Wheeling Power. The Commission order grants the companies a combined annual increase in revenues of approximately $106 million, or 11.35 percent, effective July 1.
  • 6/20/2008
    Roanoke, Va., June 20, 2008 – Appalachian Power today submitted an application to the Virginia State Corporation Commission (SCC) seeking approval to construct an $11 million, 138 kilovolt (kV) electric transmission line and substation to serve customers in Roanoke County and the City of Roanoke. Growing electric demands in this area are expected to tax the existing facilities to their capacity by summer 2010.  
  • 5/30/2008
    Appalachian Power, a subsidiary of American Electric Power (NYSE: AEP), has made two separate filings at the Virginia State Corporation Commission (SCC). The first addresses the company’s need to increase customer revenue through base rates and the second seeks recovery of additional incremental environmental and reliability (E&R) costs through its existing customer surcharge.
  • 5/22/2008
    ROANOKE, Va., May 22, 2008 – The Appalachian Power Festival Run continues to gain in popularity among runners of all levels of competition. This year’s run is also drawing a fair amount of interest from couples and families who enjoy running together.   
    Saturday, May 24, at 8 a.m., when the race gets underway in downtown Roanoke, Nancy and Phil Wecker, will be among many couples who entered the race to run together. The Weckers, ages 74 and 72, respectively, are celebrating their 50th wedding anniversary this year. Mary and David Wilson, 38 and 39, respectively, are relatively new to the running scene with only one prior run under their belts, but that’s one more than Tracy Keir, 33, who is running with her husband Peter, 41. They’re running together, and with their best friends.

  • 4/22/2008
    Appalachian Power, a subsidiary of American Electric Power (NYSE: AEP), has announced it will place almost 5,000 acres of scenic Smith Mountain in Bedford and Pittsylvania counties of Virginia under a Conservation Easement.
  • 4/11/2008
    As warm weather and outdoor activities return to the Smith Mountain Project area, Appalachian Power reminds property owners and contractors that removal of many forms of vegetation along the shoreline requires prior approval from the company as outlined in the Shoreline Management Plan.The SMP requires property owners seeking to remove shoreline buffer vegetation having stalks with a thickness measuring 1/2 inch or greater to obtain a vegetation removal permit from Appalachian prior to plant removal for any purpose.
  • 4/1/2008
    American Electric Power (NYSE: AEP) subsidiary Appalachian Power issued a request for proposals today seeking long-term purchases of up to approximately 100 megawatts of new renewable energy resources to be operational by the end of 2010.
  • 4/1/2008
     
    ROANOKE, Va., April 1, 2008 – Appalachian Power today released additional information about a $37 million electric transmission upgrade in the Dixie Caverns and Poor Mountain areas and is seeking public input into the siting process for the new facilities. This project is one of three upgrades in the Roanoke Valley totaling more than $62 million that the company announced in early March.
  • 3/28/2008
    Appalachian Power has filed an application with the Federal Energy Regulatory Commission for a new license to continue operation of the Smith Mountain Project hydroelectric facility located on the Roanoke River in Bedford, Campbell, Franklin and Pittsylvania counties of Virginia.
  • 3/12/2008
    Several incidents of impersonating employees of Appalachian Power were reported in Wyoming County yesterday, prompting the company to remind customers always to ask for identification before letting any stranger into their homes.
  • 3/10/2008
    Appalachian Power is proposing construction of approximately two miles of a new 138 kilovolt (kV) electric transmission line and a new electric substation to meet growing demands for electricity in parts of the City of Roanoke and Roanoke County. The company is asking for public input into the siting process for the new facilities.
  • 3/7/2008
    American Electric Power (NYSE: AEP) operating unit Appalachian Power has received authority from the Public Service Commission of West Virginia (WV PSC) to build a 629-megawatt Integrated Gasification Combined Cycle (IGCC) electric generating plant in West Virginia.

    The WV PSC granted Appalachian Power a Certificate of Public Convenience and Necessity for the plant, which would be located beside the company’s existing Mountaineer Plant near New Haven, W.Va. Appalachian Power filed for the certificate Jan. 12, 2006. The plant’s estimated cost is approximately $2.23 billion.

  • 3/6/2008
    ROANOKE, Va., March 6, 2008 – Summer peak electric demands in 2007 that exceeded forecasts combined with steady increases in electric demand have exposed problems in the electric transmission system in the Roanoke Valley. In the coming weeks Appalachian Power will announce three electrical upgrades worth $62 million to the 138 kilovolt (kV) system aimed at preventing overloads and ensuring the Roanoke Valley’s infrastructure is in compliance with national electric reliability standards. The upgrades will involve construction of new transmission lines and a new substation.
  • 2/29/2008
    Appalachian Power and Wheeling Power, both subsidiaries of American Electric Power (AEP), today filed with the Public Service Commission (PSC) of West Virginia seeking an annual increase in revenues of approximately $156 million, or about 17 percent, to be effective July 1, 2008. If approved as filed, bills for residential customers using 1,000 kilowatt-hours a month would rise from $64.55 to $73.94, a $9.39 increase.

  • 2/22/2008
    Appalachian Power is proposing construction of a new $4.5 million 69 kilovolt (kV) electric substation to meet growing demands for electricity in northwestern Campbell County and southern Lynchburg.  The project entails constructing the substation on a site largely screened from view and integrating it into the electric transmission system. The company will hold a public workshop on the project 5-7:30 p.m. Thursday, March 6, at the Flat Creek Baptist Church, 14368 Wards Road, Lynchburg, Va.
  • 2/10/2008
    ROANOKE, Va., February 10, 2008 – More than 75,0000 Appalachian Power customers in Virginia lost electricity mid-day Sunday as high winds blew across the company’s service territory, knocking down trees and sending debris into power lines.
  • 1/22/2008
    Appalachian Power plans to meet a substantial percentage of its future generation needs with renewable generation sources, responding to policy and goals set forth in Virginia’s energy plan and statute.In a filing with the Virginia State Corporation Commission (SCC)—the first made by a Virginia utility under the voluntary renewable portfolio standards (RPS) established by the Virginia General Assembly—Appalachian Power seeks approval of a plan to meet a 12 percent statutory goal for 2022 by increasing the generation of electricity supplied by renewable sources, including hydro and wind.

  • 1/17/2008
    Appalachian Power has notified the Federal Energy Regulatory Commission (FERC) that it will maintain reduced outflow from the Leesville dam into the Staunton River because of predictions of continued low rainfall in the Smith Mountain Project watershed.
See Previous Year

More From APCO

Take Charge

Save Money & Energy - Now & Later

Pick Your State

×
Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Use Online Form Report Outages On Your Mobile Phone

Report Outages On Your Mobile Phone

How We Restore Power Learn more

How We Restore Power

Learn the steps APCO takes to quickly and safely get the power back on

Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2015 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Appalachian Power, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to Appalachian Power (for example, providing the information to third parties performing computer-related services for Appalachian Power);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Appalachian Power may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

Appalachian Power reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to APCO alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

×
  • Log In
  • Register
  • 1-800-956-4237