Thank you for your patience.
At Appalachian Power, we're committed to balancing the cost of delivering reliable energy with protecting your household budget. Proposing securitization to our West Virginia and Virginia regulators is one of the ways we plan to continue providing safe, dependable service - today and into the future.
Securitization is a financing tool that enables us to recover certain costs through lower-interest bonds rather than traditional recovery methods. Energy costs can change quickly, but your electric bill doesn't jump up and down with every shift in the market. That's because we can't immediately change customer rates when our cost to provide service rises. Instead, we carefully track these costs over time.
Securitization is a tool that allows us to manage these unrecovered costs in a way that protects you from a significant bill increase at once. It provides a less expensive way to improve our service.
Contact the Public Service Commission of West Virginia or the Virginia State Corporation Commission, and let them know you support securitization.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-956-4237.
Please login to manage your account.