Thank you for your patience.
Sign up to reduce energy demand during high load periods or emergencies and receive a monthly payment.
By contracting to reduce usage during periods of high demand, Tennessee business owners can help ensure a reliable supply of power and help reduce Appalachian Power's need to purchase power and build new power plants. Oftentimes, necessary reductions can be accomplished if customers curtail their use of nonessential equipment, such as lighting or air conditioning, which allows businesses to continue their normal business operations. Customers can decide the amount of usage to enroll in the programs.
Under the PSDR program, customers will be paid for agreeing to reduce usage up to a maximum of 10 times for 6 consecutive hours or less during the months of December through March only. Customers are given as much notice as possible but will not be given less than 90 minutes notice that usage should be reduced.
Read details about the Peak Shaving Demand Response Service Rider.
The PSEDR program is a year-round program, under which customers will be paid for agreeing to reduce usage a maximum of 20 times of 6 consecutive hours or less over the course of a year. Customers are given as much notice as possible but will not be given less than 90 minutes notice that usage should be reduced. Because of the higher number of possible curtailments, customers will be paid a higher amount than they would under the PSDR program.
Read details about the Peak Shaving and Emergency Demand Response Service Rider.
If you would like to see if your business could benefit from one of these programs, simply contact Appalachian Power at 1-888-710-4237 or at the email address below. An Appalachian Power Customer Service Representative will work with you to verify: (1) that your business is eligible to participate; (2) your understanding of the program and how it works; (3) that appropriate metering and communications equipment is installed before participation in the program can begin; and (4) that appropriate contracts are signed between your business and Appalachian Power.
If you are interested, please email your contact information and account number to drapcotn@aep.com.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.