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External Affairs
West Virginia Service Area
If you have questions about your bill or electric service, please call 1-800-982-4237. Our Customer Operations Center is open 24 hours a day, seven days a week. Thank you.


Wheeling Power
Carmen Prati-Miller
Manager, External Affairs
American Electric Power
4201 Jacob Street
Wheeling, WV 26003
Email: capratimiller@aep.com


Steven G. Stewart
Director, External Affairs
1122 Seventh Avenue
Huntington, WV 25719
E-mail: sgstewart@aep.com
Cindy Miller Wiseman
Manager, External Affairs
P.O. Box 1986
Charleston, WV 25327
E-mail: cgwiseman@aep.com


David Langford
Manager, External Affairs
4600 Robert C. Byrd Dr.
P.O. Box 949
Beckley, WV 25802-0949
E-mail: dmlangford@aep.com

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In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.