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Pay Your Bill
Your Account / Bills & Payments / Pay Your Bill

Please login to pay your bill online.

Note: Appalachian Power will never ask you to use a pre-paid debit card to make your payment. This is a common tactic of scammers. If you have any questions about phone calls you receive from someone saying they represent Appalachian Power, please call us at (800) 956-4237.

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By registering on AppalachianPower.com, you can:
  • Sign up for paperless billing
  • Sign up to pay your bill online for free
  • View your bill and how much you owe
  • Manage your APCO account
  • Manage your payment accounts
  • Check your usage, and more
  • Check your outage status

Learn more about the benefits of registering

We care about your privacy and the security of your data. Read our Privacy Policy for complete details on how we protect your personal information.

Other Payment Options
Make An Immediate One-Time Payment Use your credit or debit card, checking account or certain ATM cards to make immediate payment. Appalachian Power will be notified immediately when your payment has been made successfully.
($2.95 service fee.)
Set Up Automatic Withdrawals From
					Your Bank Account Your monthly payment will be transferred from your bank account on the due date of your bill.

(Allow 4-6 weeks to take effect. No monthly withdrawal fee.)

Sign Up for Paperless Billing Make your payment online for free when you sign up for Paperless Billing.
Your bill will be sent directly to your email address each month. You will have security knowing your bill has arrived and the convenience to view it at anytime! And you can also sign up to pay your bill online for free from your checking account

(Payments must be scheduled at least two banking days prior to when Appalachian Power should receive the funds.)

You can also pay in person, pay by phone, or pay by mail.

Appalachian Power also lets you level out your payments through our Average Monthly Payment plan. Your bills will be more equal, not spiking as high in months when it's really hot or cold -- allowing you to better budget your monthtly electric payments. Appalachian Power's Average Monthly Payment plan can be used in combination with all of our payment options.
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Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2014 American Electric Power. All Rights Reserved.
Try Paperless Billing Now

You already go online to do business with Appalachian Power. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.