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Reporting a streetlight outage is easy. Watch this video to learn how to report a problem, what information to provide and how those details can help us respond and make repairs as quickly as possible. You’ll also learn where to find the pole number and what information can help us accurately locate the streetlight that needs attention.
Thanks for helping us identify issues with street lights. Please use the form below to begin the process.
A safety hazard is a condition that poses an immediate risk to the public, and can include:
Never go near or touch a power line.
Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.
Call our Customer Operations Center immediately at 800-956-4237 (available 24 hours).
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-956-4237.
Please login to manage your account.